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January 24, 2018

‘Great debrief, thanks so much.

We’ll be in touch if we need any more research in the future.’

These are typical parting comments exchanged between client a...

June 30, 2017

Organisations increasingly face fast changing consumer expectations, driven by technological change.

One moment teenagers are emailing and texting, the next...

February 24, 2017

Collaboration with staff and the people that organisations serve leads to better products, services and culture change. Co-creation; Co-production.

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    Putting the heart back into decision making

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