Bringing your senior leaders together with stakeholders to collaborate in creating strategies for change
Stimulating you and your internal and external stakeholders to create new answers to intransigent challenges
Collecting sharp insight to develop your understanding of the needs and desires of your audience
We make it possible for you to work directly with people from all backgrounds and technical expertise to develop better products, services and ways of working.
‘People Led Change’, brings the human touch into your decision making, delivering sustainable, radical and cost-efficient answers. It’s the counterbalance to cold data and organisational ‘group think’.
Our methodology is highly tailored to your specific problem and required outputs. Each project is bespoke and draws from a wide range of techniques designed to encourage people to reveal their more personal and private relationship to your challenge.
“The kind of attention we pay actually alters the world:
we are literally partners in creation.”
Prof Iain McGilchrist, The Master and his Emissary (2009)
Ethnography (including mobile ethnography)
Mini-groups, friendship-groups and focus groups
Customer journey mapping
Co-creation and co-design workshops
Training for change
Facilitated decision making workshops
Send us a message
55 Old Compton Street, Soho
London, W1D 6HW
Tel: 020 7498 8055